Please get in touch with us:

Sales

Our telesales team is available from 07.00 – 22.00 seven days a week. They can help you purchase any UK rail ticket (not just Wrexham & Shropshire tickets) and offer impartial advice on the best journey options and tickets available.

tel: 0845 260 5900 (local call rate from anywhere in the UK)

Customer Services

Customer Services are open from 09.00 – 17.00 Mondays to Fridays. We will respond to you as quickly as we can.

tel: 0845 260 5200 (local call rate from anywhere in the UK)

email: info@wrexhamandshropshire.co.uk

post:
Wrexham & Shropshire Customer Services
The Pump House
Coton Hill
Shrewsbury
SY1 2DP

Please contact Wrexham & Shropshire Customer Services if:

• You have any special travel requirements (please try to give us 24 hours notice)
• You lose an item of property on one of our trains. If we find an item of lost property, we’ll always do our best to contact the owner if they can be identified. We retain items for up to 3 months after they’ve been handed in

Press enquiries

The press office is only able to respond to queries from the media. If you are a customer, please contact customer services above.

tel: 020 7025 7522

email: press@wrexhamandshropshire.co.uk