Over the telephone

Call 0845 260 5900

(open from 07.00 to 22.00 seven days a week)

If you’d like to buy over the phone, just get in touch with our Wrexham-based customer service centre on the number above.

Our team will help you to buy any ticket for Wrexham & Shropshire or any other train operator in the UK. They offer an impartial service to ensure that you will always get the best deal.

When you buy by telephone you can:

  • Buy any ticket on any train for any journey up to 12 weeks in advance
  • Buy tickets for larger groups – we will advise you of special offers and make sure you get the best deal
  • Reserve your seats for free

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When you buy by telephone your card and personal details are completely safe and secure. We will not pass them to any other organisation, except with your explicit consent or if we are required to do so by law.


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Wrexham and Shropshire will not pass on your details to any third parties, unless required to do so by law.

Buy Online

Buy your tickets online and instantly receive self print tickets or tickets to your mobile, alternatively receive them by post (please allow 3-4 working days).

Buy by phone

Buy over the phone and receive your tickets by post (please allow 3-4 working days).

Buy by mobile

Available from summer 2008


Now booking up to Friday 3 October for weekdays and Sunday 27 July for weekends

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Only journeys to and from London are available.

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