Terms and conditions for advance tickets

Standard Class Advance Single

Description
Discounted advance purchase Standard Class ticket.

Train operator
Valid for travel only on Wrexham & Shropshire services.

Booking deadlines
Must be booked in advance. Tickets often sell out and passengers are advised to book as early as possible.

Discounts
Standard railcard discounts apply. Child discounts are 50%.

Refunds
Any unused tickets must be presented within 28 days of expiry and will be entitled to a refund that takes into account any use made of the ticket. An administration charge of £10 will be payable.

To apply for a refund phone our Customer Services on 0845 260 5200, or write to Wrexham & Shropshire Customer Services, The Pump House, Coton Hill, Shrewsbury SY1 2DP.

In all cases refunds will only be made to the credit or debit card with which you purchased the ticket. If you purchased with cash (for example on the train), then you should submit your receipt along with your ticket for refund.

Changes to travel plans
This ticket is valid only on the train and date specified, and cannot be changed. If you change your travel plans you must buy another ticket.

Conditions
Reservations are provided free of charge with your ticket. You must sit in the seat that has been reserved.

Break of journey
Break(s) of journey not allowed.

Availability
Available on specified Wrexham & Shropshire services.

Validity
Valid only on the train and date specified.

First Class Advance Single

Description
Discounted advance purchase First Class ticket

Train operator
Valid for travel only on Wrexham & Shropshire services.

Booking deadlines
Must be booked in advance. Tickets often sell out and passengers are advised to book as early as possible.

Discounts
Standard railcard discounts apply. Child discounts are 50%.

Refunds
Any unused tickets must be presented within 28 days of expiry and will be entitled to a refund that takes into account any use made of the ticket. An administration charge of £10 will be payable.

To apply for a refund phone our Customer Services on 0845 260 5200, or write to Wrexham & Shropshire Customer Services, The Pump House, Coton Hill, Shrewsbury SY1 2DP.

In all cases refunds will only be made to the credit or debit card with which you purchased the ticket. If you purchased with cash (for example on the train), then you should submit your receipt along with your ticket for refund.

Changes to travel plans
This ticket is valid only on the train and date specified, and cannot be changed. If you change your travel plans you must buy another ticket.

Conditions
Reservations are provided free of charge with your ticket. You must sit in the seat that has been reserved.

Break of journey
Break(s) of journey not allowed.

Availability
Available on specified Wrexham & Shropshire services.

Validity
Valid only on the train and date specified.

Book tickets up to Sat 13 December. Sundays available up to 19 October.

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Journeys to and from London and Banbury are available.

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